Last updated 29 September 2026
These terms cover your use of the HomeCrew app. By creating an account you agree to them. They are written to be read, not to be impressive.
You must be 18 or older to use HomeCrew.
HomeCrew helps you find home contractors that people you know have used, and keep a private record of work done on your home. We are not a party to any arrangement between you and a contractor. We do not employ, endorse, license-check, insure, supervise, or guarantee anyone listed in the app.
Ratings and reviews are the opinions of the people who wrote them. Do your own checks before hiring anyone — licensing, insurance, references and price are your responsibility.
There is no tolerance for objectionable content or abusive users on HomeCrew.
Post it and your content is removed. Do it repeatedly, or do it seriously once, and your account is terminated.
You may not post, upload or send:
Photos are checked automatically before they are stored, and rejected if they break these rules. Automated checking is not perfect in either direction, which is why the reporting route below exists and is read by a person.
Every review and every profile in the app has a Report action. Reports are reviewed and acted on, and we aim to respond within 24 hours.
You can block any user. Blocking is mutual: once you block someone, neither of you sees the other's content anywhere in the app.
You can also write to safety@homecrew.app. That address is monitored.
We may remove content or terminate accounts that break these rules, and we do not have to warn you first.
Your reviews and photos remain yours. By posting them you give us permission to display them inside HomeCrew to other users, in line with the visibility settings you chose. That is the whole of the license — we do not use your content for advertising and we do not sell it.
If you deactivate your account, reviews you wrote stay published with your name removed. They are public content other people relied on when choosing a contractor. This is explained in the Privacy Policy and in the app before you confirm.
We send a verification code by SMS when you sign in. Message and data rates may apply. We do not send marketing texts.
HomeCrew is provided as-is. We do not promise it will be uninterrupted or error-free, and we do not warrant the quality, safety, legality or honesty of any contractor, review or rating in it.
To the fullest extent the law allows, HomeCrew is not liable for indirect or consequential losses, or for anything arising out of work a contractor did or failed to do. Your arrangement with a contractor is between you and them.
These terms are governed by the laws of the State of California.
We may update these terms; the date at the top changes when we do, and material changes will be surfaced in the app. You can stop using HomeCrew and deactivate your account at any time from your profile.
General: hello@homecrew.app
Safety and content reports: safety@homecrew.app